Every order at Lamcal is treated with importance. We promise efficient deliveries Australia wide.
We will advise all customers when an order is placed that requires stock to be ordered in resulting in a longer delivery turnaround.
Once your order has been approved, picked and loaded on a truck a notification Email will be sent to you, so you know your order is on its way.
Delivery Charges per order:
VIC - $20 (ex GST)
TAS - $25 (ex GST)
SA - $30 (ex GST)
ACT - $30 (ex GST)
NSW - $35 (ex GST)
QLD - $40 (ex GST)
WA - $45 (ex GST)
NT - $45 (ex GST)
Click and Collect
Not currently available
In the event, you have received goods that are damaged, faulty or simply not what you expected, we ask that you contact us and let us know immediately. We may request you to take a photo and send to us for the purpose of reviewing the damage. Hold on to the goods until we can identity and rectify any issues as in most circumstances we will require the faulty goods returned.
If the Lamcal staff have made an error with your order or caused a problem, we will pay for the return delivery. If the return is for change of mind or customer incorrect ordering there may be a restocking fee charged.
Terms and Conditions of Return
In addition to your Statutory Rights, should you change your mind we will happily exchange or refund providing the following conditions have been met:
Goods are in the same condition you received them. Opened items will not be refunded or exchanged.
Return period and order queries are strictly 7 days from the date of purchase
Please note that if you want to exchange or return boxed goods, they must be returned to Lamcal in the original unmarked packaging and in the original condition (unless faulty).
Restocking fee may be applied to returns that are for change of or incorrect ordering.
Special Ordered items are to be paid for prior to delivery unless on account.
Special ordered items cannot be refunded, exchanged or amended once ordered.